Dear Clinic Owner,

You’re busy running your physical therapy practice.

[text_block style=”style_1.png” align=”left” width=”940″]Meanwhile, the industry is rapidly evolving:

  • Merit Incentive Payment Systems (MIPS), Comprehensive Joint Replacement Model (CJR) – the first few iterations in the shift from fixed fees for services to value-based payments.

 

Our healthcare system was *DESIGNED* to help people get better, but it has been running with the basis of keeping people injured and sick in order to continue to drive profits with the former ‘fixed fee for services’ system.

 

At the same time, patient care expectations have changed.

 

Patients are becoming more self-sufficient and proactive regarding their health, and their options for therapy clinics, telehealth services, and other means, are growing rapidly.

 

Did you know: the average outpatient clinic loses out on $250,000 of revenue per year when patients leave the clinic early prior to completing their course of care? This is typically a result of low self-efficacy during care.

 

Today, it’s becoming more important for clinics to improve and strengthen the relationships with their patient in order to achieve long-term financial success.

 

Clinics have pushed for more patients at more frequent intervals in order to continue to grow their practice.

 

With increasing volume, the quality of care suffers. Hospital systems that did this ended up ranging vastly in the quality of care they provided to their patients – Some hospitals had 6x lower quality care than others, which resulted in the center for Medicare and Medicaid creating the Comprehensive Joint Replacement model, a value-based payment system where clinics share the costs associated with treatment of patients who had a recent joint replacement and are going to the clinic for rehab.

 

The industry is changing rapidly, and it’s becoming increasingly important for your clinic to provide the highest quality outcomes for patients.

 

With over 20,000 clinics in the US, there are plenty of options for patients to find the best quality practice near them. With hospitals increasing their vested interest in physical therapy due to industry consolidation (ultimately lowering the referral basis for your clinic), it’s more important than ever to raise the bar on your quality of your services, while building better relationships with your patients.

 

Additionally, clinics need to diversify their service offerings to continue to grow their business, or ultimately suffer with pushing higher volume, unnecessary patient visits that reduce the quality of care, burn out therapists, and ultimately lower reimbursements.

 

That’s why we are creating RecoverWell.

 

With RecoverWell, we help improve the relationship between your therapists and patients with our patient relationship management (PRM) platform. Patients gain better access to care pre, during, and post physical therapy, helping to improve patient outcomes, self-efficacy, and ultimately build a better patient experience while helping your clinic to continue to grow.[/text_block]

Our Value to your Clinic

  • Improved Satisfaction Ratings

    Net Promoter Score (NPS) tracking helps your clinic track patient feedback throughout the patient journey.

  • Additional Revenue Streams

    Patients can subscribe to the application which will result in more revenue for your clinic and provide you with easier transitions to other service offerings once your patients complete therapy (massage therapy, coaching, personal training, etc), creating a better experience for the patient by having their information and journey easily accessed within the platform

  • Improved Quality of Service

    Patients Have Direct Access to their therapist throughout the physical therapy journey, helping to adjust care plans as needed and keep patients confident in their results.

  • Improved Patient Self-Efficacy

    Compliance increases with improved access to their therapist, helping build a better and stronger relationship with your clinic, which helps to drive more revenue to your practice.

  • Continued, Preventative Care

    Continued care helps patients ease their transition back to normal living post-PT and stay connected with the clinic for regular check-ups and office visits to assure continued progression, while allowing the opportunity to transition patients to other service offerings within your clinic.

  • Behavioral Feedback

    Behavioral feedback allows patients to directly interact with the therapist in real time to report on progress or issues that arise.

  • Community Groups

    Community groups allow for a sports medicine environment where patients can learn from each other during treatment and progress. Clinics can compare their surveys, recovery plans, feedback, and NPS scores with industry benchmarks to assure they are providing the highest bar of quality services, while getting feedback on areas they can improve

  • Lower Insurance Costs

    In the long run, the data from providing the highest quality PT services will be proven to lower insurance costs with patients being less likely to be readmitted to the clinic – Ultimately providing your clinic with higher reimbursements

— SPACER —

Here’s What Patients Are Saying:

Darlene

“A digital platform would have been very helpful and I definitely would have used it. I had a total knee replacement and would have paid a fee to access this”

Darlene
HD Physical Therapy Patient

Bernard*

“I went for three months and completed therapy. I like your idea and think it’s very progressive! I would find that useful and would pay to use it”

Bernard*
National Physical Therapy Patient

Lia*

“The platform would be great because it aims for a higher result. Once it launches, please let me know”

Lia*
Dynamic Physical Therapy Patient

— SPACER —

Here’s What Physical Therapists Are Saying:

Jason Lepage

“A digital platform would have been very helpful and I definitely would have used it. I had a total knee replacement and would have paid a fee to access this”

Jason Lepage
Physical Therapist

Rachael Elizabeth

“I went for three months and completed therapy. I like your idea and think it’s very progressive! I would find that useful and would pay to use it”

Rachael Elizabeth
Physical Therapist

Kevin Wong

“The platform would be great because it aims for a higher result. Once it launches, please let me know”

Kevin Wong
Physical Therapist

— SPACER —

[text_block style=”style_1.png” align=”left” width=”940″]Clinics that don’t get on board sooner than later will fall behind and find it difficult to compete with other practices who embrace these evolving industry changes.[/text_block]

Ready to improve the quality of care and array of services your clinic can offer patients?

Contact us below. We’d love to talk!

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